About

FAQ

• Where is the store based?

  Montréal, Canada

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What payment methods can I use to checkout?

  When you pay for an item in the DREAMS TEE Store, you will be able to pay with your debit, credit card, or PayPal account upon checking out.

  If you do not have a PayPal account no worries, You can still pay with a debit or credit card using PayPal.

  When you are ready to checkout, go to your cart and make sure to select which payment method you would like to use before you proceed.

• FOR INCORRECT OR MISSING ITEMS !

  Dreams Tee makes every effort to ensure that the items that you receive are in fact the items that you ordered. Unfortunately, sometimes, errors can be made in the packaging and delivery process.
  If the item you have received is not what you ordered, please return it to us in its original condition and we will forward you the correct items as quickly as possible. We will also refund the cost of returning the incorrect item to us.
  If there is any item missing from your order, please get in touch by email and we will endeavor to correct any error made as quickly as possible.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.